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I am sending this email with thanks and in appreciation of the excellent service I have recently received from Blue Flame. My Boiler was installed by Declan, assisted by Aaron and electrician, Lee.
They were presented with a rather arduous task in replacing my gas pipe, which involved a lot of work, plus my Boiler was in an awkward space above the bath. However they remained cheerful and just got on with the job!
It was also good to know that they had been so well briefed by Mark, who came to assess and quote for the Boiler replacement. They were polite, respectful and worked tirelessly. They cleaned up meticulously and left everything as they found it.
I was impressed by their professionalism, team work, the quality of the workmanship and how they dealt with my apprehensions (as a somewhat elderly client!) and made the job I had been dreading as much a stress free experience as they could. It is so reassuring to know that there are still tradesmen of such calibre.
They are a credit to Blue Flame.
Ms V, Lostwithiel
You have recently completed a repair job for our care home who were having trouble with water leaking through their chimney. Scaffolding was erected to enable for your team to look at the chimney safely. The team diagnosed the problem and affixed a repair to stop the problem continuing. This was completed on the same visit.
Blue Flame were very responsive with our initial request and ensured us that they would send their team along to diagnose and fix the problem. The office and repair team kept us fully informed of procedures and were both efficient and very professional.