At Blue Flame we are constantly enhancing our service and aiming to be at the forefront of new technology. So when our supplier Bosch approached us with their new MEC Remote piece of technology, naturally we jumped at the chance to be a part of it.
Living and working in Cornwall we completely understand how important the hospitality industry is. As one of the county’s largest employers, there is a vital need for the industry to provide a first-class service at every step of the way. This of course includes ensuring customers have heating and hot water at all times.
However, many of Cornwall’s hotels are historic which can mean heating and water systems are, erm, temperamental! This is why we knew the Bosch MEC Remote would be an absolute game-changer for the hospitality industry in Cornwall. But why?
The Bosch MEC Remote system is an incredible piece of technology which allows secure remote access to customers’ boiler systems. If a fault is detected at any point, the software sends an automatic alarm notification via text or email straight to us ensuring the Blue Flame team can react immediately.
Thanks to the MEC Remote system, we are able to see a live picture of the entire boiler system and can access all vital operating functions via a dashboard. The system itself is entirely secure, complying with all the latest security mechanisms whilst undergoing regular security audits, guaranteeing it stays ahead of the game whilst providing peace of mind to business owners.
We had already installed the system at The Greenbank Hotel in Falmouth who jumped at the chance to install the MEC Remote system, putting the comfort of their customers first. They were so impressed that they then installed it at their sister hotel, The Alverton in Truro!
And, as our video shows, we have just put the finishing touches to the installation of the system at Millenium House in St Ive. The boilers here power absolutely everything from their sports hall to conference centre, bars and coffee shop – if they fail, we don’t need to tell you how much of a problem it would be! Luckily they can now rest assured that their boiler is in safe, experienced hands and we will have likely fixed an issue before they are even made aware.
From keeping rooms warm to serving hot meals, your boiler systems are a vital part of your business and if they fail it opens up a world of unhappy guests, refunds and urgent call outs.
So why not take one of the (many) stresses of running a business out of the equation by calling us to install a Bosch MEC Remote system? Give us a call today on 01325 37 81 22 and let us keep your fires burning.
