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The Greenbank Hotel – Commercial Plant Room Installation

by | 7th October 2021

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How Blue Flame worked with one of Falmouth’s oldest hotels to update its heating and hot water system to give guests a better holiday, reduce year-round running costs and help it work towards bringing down its emissions targets.

The Client

The Greenbank Hotel is an historic hotel overlooking Falmouth harbour. After being taken over by new management in 1999, the hotel has been undergoing continual improvement to future proof its offering to guests. The hotel was running 2, 400kW cast iron sectional boilers with 2-stage burners that were both over 40 years old. As part of a plan to reduce the cost of heating and hot water, as well as working towards reducing carbon emissions, the hotel had agreed a schedule of works with Blue Flame as part of its continual improvement plan.

What We Delivered

With over 30 years’ experience working with businesses, including with hotels across Cornwall, our team understand the demands that heating systems are under, especially as the season now covers the whole year. We are also aware of the importance of carrying out work quickly and efficiently in order to reduce the potential impact on guests who want to focus on enjoying their stay. With this knowledge in mind, we were able to plan out the necessary work that would give hotel management better control of temperatures all year-round, as well as build in extra system capacity for future hotel expansion.

We Do

The Blue Flame team worked with Bosch Commercial & Industrial to install variable temperature heating circuits, as well as:

  • 5 Worcester Bosch GB162 V2s,
  • a common flue header,
  • a cascade kit,
  • plate heat exchanger hydraulic separation
  • a Bosch 8313 control.

The installation has given the hotel:

  • constant and efficient hot water delivery,
  • improved ambient temperature
  • a system that reacts quickly to changes

Added Value

The new system can be monitored and managed by Blue Flame offsite, both in the office or at home, and adjustments made to the settings when needed.


Cost Savings – £1500.00* in just one month!
Fuel Savings – 9652 kwh
*based on 15.54p per unit

“Having worked with other heating engineering companies across multiple different sites I have come to trust and respect the advice and work provided by Blue flame, so naturally when our previous heating system started failing we were very happy to receive advice and recommendations from them on a solution. The specification was to provide a modern and efficient alternative to the old tech, when it came to the project spec it is fair to say that it was entirely achieved.” Ben Young Managing Director – The Greenbank Hotel

The Blue Flame Team

Grant Doe – Commercial Sales
Gavin Craze – Commercial Installer
Chris Hellier – Commercial Installer
Rob Brittain – Electrical Technician